Returns & Cancellations

Returns

In case of Book Publishing Services, if you cancel your order before the publishing process starts, entire amount will be refunded after deducting the payment gateway charges. Once the publishing process starts, refunds are not possible.

In case of books, we print our books on demand, so returns & refunds are not possible. We can only provide exchange in case you receive a damaged product.

 

Refunds (If eligible)

In case you are eligible for a refund, it may take from 8-15 business days for the refund to be processed and reach your bank account.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at contact@sahityapedia.com and send your item to: MIG-62, Ram Ganga Vihar, Phase-2, Moradabad (Uttar Pradesh)- 244001.

 

Shipping

To return your product for exchange, you should mail your product to: MIG-62, Ram Ganga Vihar, Phase-2, Moradabad (Uttar Pradesh)- 244001.

In case your claim is not found valid, you will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.